(Richmond) TRUE ASSIST – Freight Carrier

Index
  1. Key facts about TRUE ASSIST
  2. Where TRUE ASSIST is located
  3. What this carrier does
  4. Opening hours
  5. Registration and insurance details
  6. Frequently asked questions about TRUE ASSIST
    1. Is TRUE ASSIST licensed to operate?
    2. Does TRUE ASSIST carry insurance?
    3. Is the carrier an owner-operator or a fleet?
    4. What type of freight does this carrier handle?
    5. How do I contact TRUE ASSIST?
    6. How do I verify a carrier before booking?
    7. What does USDOT 4054966 mean?
    8. Are the safety scores for this carrier available?

TRUE ASSIST – Freight Carrier in Richmond, Virginia

TRUE ASSIST is a Freight Carrier based in Richmond, Virginia. The registration is filed with the Federal Motor Carrier Safety Administration (FMCSA) under USDOT number 4054966and its full registration record is published in the official carrier snapshot.

The profile below gathers what a shipper, broker or driver needs to know before booking: the physical address and a map, direct contact details, published opening hours, and the federal registration and insurance data that most directories leave out. The insurance and authority fields below are transcribed from the carrier's own FMCSA record, rather than from a third-party profile, so you can check the filing rather than take it on trust.

The business is also known as  . If you have paperwork under that name, check it against the USDOT number above rather than the trading name – it changes far more often than the registration does.

Key facts about TRUE ASSIST



USDOT number4054966
MC / docket numberMC-1537376
Carrier typeFreight Carrier
Authority statusActive – Common Authority
LocationRichmond, Virginia
Phone+1 804-386-0995
WebsiteTRUE ASSIST official website

Where TRUE ASSIST is located

TRUE ASSIST
7001 STAPLE MILLS RD, Richmond VA 23228, United States

What this carrier does

Freight hauling; Regional and local freight coverage in Virginia.

Operating from Richmond, the company covers freight work through Virginia and holds registration as a Freight Carrier. Whether you are moving a single load, contracting capacity for a full route or sourcing a carrier for a one-off shipment, the figures shown here come from the operator's own federal registration.

Opening hours

Opening hours below are the hours published on the carrier's own business listing. Call to confirm before dispatching, especially at weekends and on public holidays.

Today Saturday, October 3, 2026, our hours are: Closed
Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday TODAY Closed
Sunday Closed

Registration and insurance details

The fields below are transcribed from the official federal carrier record for USDOT 4054966. It is the fastest way to confirm that the carrier you are dealing with is the carrier you think you are dealing with, and to verify that the insurance they are quoting actually exists on file.


Common carrier authorityActive
Contract carrier authorityNone
Broker authorityNone
Revocation in progressNone
Property carrierYes
Passenger carrierNo
Household goods carrierNo
Private carrierNo
Enterprise carrierNo
BI&PD liability insurance required$1,000,000
BI&PD liability insurance on file$1,000,000
Cargo insurance requiredNot required
Cargo insurance on fileNot on file
Surety bond requiredNot required
Surety bond on fileNot on file
Mail deliverabilityUndeliverable
Mexican tax ID (RFC) 

How to read the insurance lines. BI&PD means bodily injury and property damage liability, the coverage a carrier must carry to operate in the United States. Cargo insurance covers the freight itself, and the surety bond, typically a BMC-84, is the proof-of-financial-responsibility filing. A carrier may be obliged to maintain a policy that is not yet on file, so read any required but not on file line as a reason to request the certificate before you dispatch.

Frequently asked questions about TRUE ASSIST

Is TRUE ASSIST licensed to operate?

It currently holds the following federal authority status: Active – Common Authority. That wording is drawn from the registration record rather than being inferred, which tells you exactly which authorities the carrier currently holds and whether any revocation is in progress. The register is maintained by the Federal Motor Carrier Safety Administration (FMCSA), and any revocation or suspension is recorded in the official snapshot.

Does TRUE ASSIST carry insurance?

The filing shows BI&PD liability on file at $1,000,000, against a federal minimum of $1,000,000. Cargo insurance is recorded as Not on file, and the surety bond is Not on file. Request the actual certificate before a load moves, because this page mirrors the federal filing, which is not always updated the day a policy is issued.

Is the carrier an owner-operator or a fleet?

The registration distinguishes private carriers, who move their own goods, from for-hire carriers. Here the private carrier flag reads No and the enterprise flag reads No. It matters when you need a dedicated or contracted asset rather than a one-off spot quote.

What type of freight does this carrier handle?

This carrier is registered as a Freight Carrier. The property carrier flag reads Yes, the passenger carrier flag is set to No and the household goods carrier flag reads No. Look at the household goods flag specifically if you are relocating, as it requires separate federal authority and a different insurance profile.

How do I contact TRUE ASSIST?

The carrier is based at 7001 STAPLE MILLS RD, Richmond VA 23228, United States. The company's own website is listed on this page. Published opening hours are shown above; call within them if you need to get through to dispatch.

Phone: +1 804-386-0995

How do I verify a carrier before booking?

Three checks, in order: look up the USDOT number and verify the authority status, check the insurance required against the insurance on file, and check that the phone number you are given matches the one published on the operator's own listing. Discrepancies between a broker's paperwork and the federal record are the most common source of freight fraud.

What does USDOT 4054966 mean?

USDOT is the federal operating number assigned to motor carriers in the United States. It is the most reliable identifier a carrier has, because company names get traded, rebranded and duplicated, but the USDOT number does not. Quote it when you ask for an insurance certificate, verify authority, or make a freight claim.

Are the safety scores for this carrier available?

Safety and compliance data is held in the FMCSA's carrier snapshot rather than on this page, and it is only available for carriers that have been inspected. Where safety history is decisive, open the official record for USDOT 4054966 and review it there.

Information on this page is drawn from the official federal carrier record and from the operator's published business listing. If you are the carrier and something here is incorrect, or you are a shipper who has spotted an error, please tell us and we will check it.

Found an error or missing information?

If you have spotted incorrect data, a missing carrier, or any outdated information, please let us know. We will review your request and update our records as soon as possible.

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